Terms of Service

Last Updated: 12/12/2025

Welcome to CommercialCleaningCEO.com (the “Website”), operated by Pencarinha Media, LLC, a North Carolina limited liability company (“Company,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of the Website, including all content, downloads, courses, coaching programs, applications, calendars, communications, and related services (collectively, the “Services”).

By accessing or using the Website or Services, you agree to be bound by these Terms. If you do not agree, do not use the Website or Services.

1. Eligibility

You must be at least 18 years old to use the Website or Services. By using the Website, you represent and warrant that you meet this requirement.

2. Educational Purpose Only

All content and Services provided through CommercialCleaningCEO.com are for educational and informational purposes only.

Nothing on this Website constitutes, or should be interpreted as, legal advice, financial advice, accounting advice, tax advice, or professional consulting advice of any kind.

You are solely responsible for how you apply any information provided.

3. No Earnings or Results Guarantees

We make no guarantees regarding:

Revenue
Profitability
Contracts won or lost
Business growth
Hiring success
Client retention
Operational outcomes

Results vary based on numerous factors including, but not limited to, effort, experience, management decisions, market conditions, staffing, and execution.

Any income examples or discussions are illustrative only and do not constitute promises or guarantees of results.

4. Services Provided

The Website may include, without limitation:

Free educational content and downloads
Paid digital courses and training materials
Group and/or one-on-one coaching
Application forms
Strategy or sales calls booked via embedded calendars
Email and SMS communications
References to or future integration with proprietary software tools (including, but not limited to, JanGrow)

Access to certain Services may require payment or approval.

5. Payments, No Refund Policy, and Chargebacks

No Refunds

All sales are final. We do not offer refunds under any circumstances.

Payment Plans

If you enroll using a payment plan:

You authorize us to charge your payment method according to the agreed schedule
Missed or failed payments may result in immediate suspension or termination of access
You remain responsible for the full balance owed

Chargebacks

You agree not to initiate chargebacks or payment disputes. If you do:

Your access may be immediately terminated
You are responsible for any fees, penalties, or costs incurred by the Company as a result of the chargeback

6. Access Duration and Coaching

Digital course access is provided on a lifetime basis, unless terminated under these Terms
Coaching access is time-limited based on the program purchased, with optional extensions at our discretion
We reserve the right to modify, reschedule, or discontinue coaching components

7. Intellectual Property Rights

All content on the Website and within the Services—including but not limited to videos, text, templates, frameworks, checklists, calculators, worksheets, branding, and methodologies—is the exclusive intellectual property of Pencarinha Media, LLC.

You may not:

Share login credentials
Copy, reproduce, distribute, resell, sublicense, or transfer materials
Teach, repurpose, or repackage our content or frameworks
Upload materials to artificial intelligence tools or datasets
Use templates for client work or third-party businesses
Represent our materials as your own

Use is limited to your own internal business purposes only.

8. Acceptable Use and Conduct

You agree not to:

Harass, threaten, or abuse others
Engage in disruptive or disparaging behavior in coaching environments
Misrepresent affiliation with the Company
Use our trademarks or branding without permission
Enroll for the purpose of scraping, copying, or competitive analysis

Violation of this section may result in immediate termination of access without refund.

9. Termination of Access

We reserve the right, in our sole discretion, to suspend or terminate your access to the Website or Services at any time, for any reason, without notice.

Termination does not entitle you to a refund.

10. Third-Party Tools and Platforms

We may use third-party services including, but not limited to, Stripe, GoHighLevel, YouTube, Google, and Meta.

We are not responsible for the availability, accuracy, or performance of third-party platforms.

11. Privacy

Your use of the Website is also governed by our Privacy Policy, which is incorporated by reference.

12. Disclaimer of Warranties

The Website and Services are provided “as is” and “as available.”

We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

13. Limitation of Liability

To the maximum extent permitted by law, Pencarinha Media, LLC shall not be liable for any indirect, incidental, consequential, special, or punitive damages.

Our total liability shall not exceed the amount you paid to us in the preceding 12 months.

14. Arbitration and Class Action Waiver

Any dispute, claim, or controversy arising out of or relating to these Terms or the Services shall be resolved by binding arbitration administered in the State of North Carolina.

You agree to waive any right to participate in a class action, class arbitration, or representative proceeding.

15. Governing Law

These Terms are governed by the laws of the State of North Carolina, without regard to conflict-of-law principles.

16. Changes to These Terms

We may update these Terms at any time. Continued use of the Website constitutes acceptance of the revised Terms.

17. Contact Information

Pencarinha Media, LLC
P.O. Box 1791
Canton, NC 28716
Email: info@commercialcleaningceo.com

By using CommercialCleaningCEO.com, you acknowledge that you have read, understood, and agreed to these Terms of Service.